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Google Maps Support Ticket - Street Views of New Mexico and Arizona

Google Maps Support Ticket

Street Views of New Mexico and Arizona - Street View

Created By: bakerlakid's Picture bakerlakid Last Reply: bakerlakid's Picture bakerlakid
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0
Product: Street View

Where do I begin, I was doing a virtual tour from Wichita Kansas to Santa Monica California, when I got into Tucumcari,NM all the way to the Arizona, California state line on Interstate 40 westbound is where the troubles began. There was only spotty coverage, and in Arizona nearly the entire stretch of the westbound lanes of I-40 wasn't either covered or it had potty coverage. There was a 13 mile stretch from the New Mexico, Arizona state line to exit 339 where street view was available but all I saw was a mud covered light. Another example was a complete stretch from Winslow to Flagstaff and from Ash Fork to Kingman of absolutely no westbound coverage whatsoever. The images were constantly blurring out every singe time I went to advance down the interstate instead of being seamless like a movie, after all they loaded street view in an Adobe Flash Player, and there were no start, pause, or stop tour controls embedded in the web page. In Albuquerque, NM from exit 170 to the central part of town had sun glare and you could not make out the images you were trying to see. Google Maps and Google Earth have so many quality issues that it is pathetic. Forget trying to call them, there typical response is to turn you away at the gate, and there phone support is horrible. BBB.ORG has rated this company with a big fat F, and for good reason. They will not respond to consumer complaints, nor refund monies or pay any damages to peoples computer systems. As for Google it is truly buyer be very beware.


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